Centre Services


QueensPlaza Concierge Desk is located on Ground Level opposite the centre lifts. For any inquiries, please visit the Concierge Desk, call 07 3234 3900 or email [email protected]. Our friendly Concierge team are more than happy to assist in all aspects of your visit to the centre.

Lost and Found

A record of lost and found items is maintained at the Concierge Desk located on Ground Level opposite the centre lifts.

Disability Access

QueensPlaza is fully accessible by wheelchair with lifts servicing all levels. Unfortunately there’s no mobility devices available for hire in the centre. However, the Mobility Centre at Brisbane City Hall provides free loans of wheelchairs, wheeled walkers and single prams for use within Brisbane's Central Business District, Southbank Parklands and the Southbank Cultural Precinct. To make a booking or for more information, please contact Council on 07 3014 4702.

Lower Ground Amenities Refurbishment

Lower Ground amenities (Males, Females, Parents' Room and Accessible/Unisex Restrooms) are temporarily closed for refurbishment. Alternative amenities (Females, Males and Accessible/Unisex Restrooms) can be found on Level One next to the Centre Lifts in between Camilla and Gorman.

Rose Clinic - BreastScreen

Rose Clinic is located inside David Jones on Level 2.

Justice of Peace

JP service is no longer available in QueensPlaza.


There are two universal ATMs and a bitcoin ATM located in the food court on Lower Ground.