QueensPlaza Concierge Desk is located on Ground Level opposite the centre lifts. For any inquiries, please visit the Concierge Desk, call 07 3234 3900 or email QueensPlaza.CustomerService@vicinity.com.au. Our friendly Concierge team are more than happy to assist in all aspects of your visit to the centre.
A record of lost and found items is maintained at the Concierge Desk located on Ground Level opposite the centre lifts.
QueensPlaza is fully accessible by wheelchair with lifts servicing all levels. Unfortunately there’s no mobility devices available for hire in the centre. However, the Mobility Centre at Brisbane City Hall provides free loans of wheelchairs, wheeled walkers and single prams for use within Brisbane's Central Business District, Southbank Parklands and the Southbank Cultural Precinct. To make a booking or for more information, please contact Council on 07 3014 4702.
Parents’ Room is located in Lower Ground next to the escalator from Adelaide Street entrance. The room is well equipped with baby change areas, private feeding rooms, microwave and toilets for your convenience.
Rose Clinic is located inside David Jones on Level 2.
JP service is no longer available in QueensPlaza.